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Cancellation Policy

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Cancellation Policy


Introduction

At Technofra, we are dedicated to providing you with high-quality products and exceptional service. This Cancellation Policy outlines our terms regarding the cancellation of orders and subscriptions.

  • General Policy

    2.1 No Cancellation Policy: Once an order has been placed and confirmed, it cannot be cancelled. This policy helps us ensure the highest level of service and quality for our customers.

    2.2 Immediate Processing: Orders are processed immediately after confirmation to expedite delivery times, making it difficult to accommodate cancellation requests.

  • Special Circumstances

    3.1 Errors in Order: If there is an error in the order details or the wrong product is delivered, please contact our support team immediately at Technofra We will review the issue and provide a suitable resolution.

    3.2 Duplicate Orders: In the rare case of duplicate orders placed inadvertently, please notify us within 24 hours. We will review the request and determine if a cancellation or adjustment is possible.

  • Subscriptions

    4.1 Subscription Services: Our subscription services, if applicable, follow the same no-cancellation policy. Subscriptions will continue for the agreed term, and cancellations are not permitted mid-term.

    4.2 Renewal of Subscriptions: Customers will be notified in advance of any upcoming subscription renewals. To avoid unwanted renewals, customers must opt-out before the renewal date.

  • Special Events and Promotions

    5.1 Promotional Orders: Orders placed during special events, sales, or promotions are also non-cancellable. This includes flash sales, holiday promotions, and limited-time offers.

    5.2 Gift Orders: If an order is placed as a gift, it follows the same no-cancellation policy. We encourage customers to double-check all details before confirming such orders.

  • Exceptional Cases

    6.1 Natural Disasters and Emergencies: In the event of natural disasters or other emergencies, we will assess the situation on a case-by-case basis. While we cannot guarantee cancellations, we will work with affected customers to find a suitable resolution.

    6.2 Technical Issues: Should any technical issues on our website cause an incorrect order to be placed, please contact our support team immediately. We will review the issue and provide assistance accordingly.

  • Contact Information

    7.1 Customer Support: For any queries or concerns regarding our cancellation policy, please contact our support team at support@technofra.com. Our team is available to assist you with any issues you may encounter.

    7.2 Feedback and Suggestions: We value customer feedback and suggestions. If you have any ideas on how we can improve our services or policies, please reach out to us.

  • Conclusion

    At Technofra, we strive to deliver the best products and services to our customers. Our no-cancellation policy is designed to ensure the highest standards of quality and efficiency. We appreciate your understanding and cooperation.

  • How to contact us

    If you have any questions in relation to privacy policy,
    Kindly Connect with Technofra on +91 808 062 1003 / 808 072 1003 between 10.00 am and 07.00 pm, Monday to Saturday.
    Alternatively, you can contact us on email id support@technofra.com.