Frequently Asked Questions

Yes, everything we build is 100% Custom made with unlimited revisions to the design. We are custom starting from the design all the way to your administration area to manage the website yourself.

Yes, we offer LIFETIME SUPPORT You will be able to change modify or add anything to your website yourself thru the administration (CMS) that we will build for you. But most important you will have access to our developers for any questions you might need.

We are a reliable company, we have been in business for over 10 years for a reason. Our websites are 100% custom build, with unlimited revisions. We offer life time support! Our main goal is for your business to succeed online, because your success is our success.

We use the agile software development process. This means we can work with adaptive planning and continual improvement, as well as rapid and flexible responses to changes during the development process. The application is also updated with new features regularly.

Yes, most of the apps we make support both iOS and Android mobile platforms. It’s common for people to want their applications to work across web and mobile devices, so we use development frameworks.

The purpose of branding is knowing and consistently living from a true identity, from a real story, so that executive leadership, sales, marketing, product, support, operations, and corporate culture.

Beyond just a memorable logo, good branding increases the value of a company, provides employees with direction and motivation, and makes acquiring new customers easier.

Brand awareness is important when launching new products and services, and it drives consumers' decisions when differentiating between competing companies. It encourages repeat purchases and leads to an increase in market share and incremental sales.

The marketing practice of creating a name, symbol or design that identifies and differentiates a product from other products. An effective brand strategy gives you a major edge in increasingly competitive markets.

The world’s gone social. In fact, 65% of all time (and counting) spent online is allocated to social media. If you want to get in front of people, social media is the way to do it. Whether you’re interested in brand awareness, sponsored content, or a combination of both, we can help !

Many business owners are lost between believing they need an SMM specialist and not wanting to pay someone to "just go on Facebook". So first, let's write down what should Social Media Marketer actually do :

Manage a publishing calendar
Schedule posts
Curate content
Monitor brand mentions and keywords
Engage with customers and partners (i.e. reply to all comments, reviews, questions on Social Media)

Content marketing is the creation and distribution of educational and/or entertaining information assets for the purpose of generating brand awareness, traffic, leads and sales. Marketing content is generally free and does not explicitly promote your brand as an ad would.

Transactional SMS are messages which are sent to your customer to pass on information necessary for using your product or service. Promotional SMS are SMSes which are sent with the objective of promoting your product or service. This category includes any sales & marketing messages which may or may not be solicited by the recipient.

Bulk SMS India Service helps you to send SMS from your mobile or from your desktop to multiple phone numbers . Now a days all companies , from all sectors , whether small or big corporates are using Bulk SMS to promote and support their business and becoming more popular day by day . Product / Service or Information you want to spread can be reached to people in few seconds directly in their hands and recipients direct response rate is also too high.

Shared Hosting is a regular low-cost web hosting solution suitable for the vast majority of personal and small business web sites, and is provided under our Solo and Startup plans. For those customers with demanding or high traffic sites, or for those looking to host a web site with faster speeds, Business Hosting is recommended - these are all the plans with "Performance" in the title.

Yes, your hosting comes packed with the world's number one control panel, cPanel. You can read more about cPanel.

We take an automatic backup on a daily basis for all accounts. Customers on our Startup and Performance plans can restore files directly from these backups via your control panel, as well as initiate on-demand snapshots of their account.

Now that you have your own business email with your own domain name, it’s easy to create business email addresses and Google Accounts for people at your company. For details, Contact us.

IT Infrastructure services ensure adaptability to the changing environment and enhance smooth flow of information across the value-chain. These services facilitate effective change management policies and practices. Adhering to the standards, they also offer enhanced interoperability between organizational and external entities.

Data Centre Transformation, Management, Security, Services and Migration Services, among other Data Migration services; Desktop Virtualization Services, Messaging and Collaboration Services among other End-user services; ITSM, Middleware and Database, among other Application Support services; Network Optimization and Security and Software-defined Network among other Network Management Services.

We offer at our nearshore development centre a modern and secure IT infrastructure. Data security and antivirus programs, backup server, permanent IT support, as well as a managed fibreglass internet connection, fulfil all requirements regarding safety and speed.

Almost all online backup services allow fine control over what you want to back up. In most cases, you use the included online backup software to select the drives, folders, and/or files you want to back up. A few online backup services work in the opposite way. Instead of selecting what you would like to back up, you select what you would not like to back up and everything else is backed up by default.

CMS & CRM Ticketing System is a resource intended to provide the customer or end user with information and support related to a company’s or institution’s products and services.Ticketing system is an automated business resource which helps customers by solving their issues or queries about a product or the company.

Tasks are performed after the customers have submitted their issues and before they get answers to their questions. But at the elementary level, these are some tasks performed by a helpdesk system:

Customer Request Gathering
Request categorisation
Request Prioritization
Assigning Tickets to Support Agents
Notify Customers

Working with a helpdesk, there are a lot of benefits. Be it the business or the employees, a helpdesk is well-suited for both of them.Some of the benefits of the helpdesk ticketing system are :

Cost-Effective
Automated system
24*7 Available
Performance analysis
Knowledgebase

When your customer purchases a product online, a payment gateway like PayTabs contacts your store’s acquiring bank. This bank is the one that will receive payments. The acquiring bank in turn contacts the bank which has issued the customer’s credit card or debit card. If there is enough money on the customer’s card to pay for the purchased item, the issuing bank will allow the transaction.

A payment gateway must be very secure since it stores and transfers a lot of customer details and online frauds and identity thefts are very common these days. So, choosing a gateway that complies with PCI DSS requirements is ideal. It should feature advanced tools like intrusion detection, firewalls, and secure credit card data storage to avoid the risk of frauds.

Payment Gateways make real-time online credit card processing possible. When a credit card transaction is made, it checks for validity, encrypts the transaction details, ensures its departure to correct destination and decrypts the responses that are sent back.

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Frequently Asked Questions