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Refund Policy

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Refund Policy


Introduction

At Technofra, we are committed to delivering exceptional marketing and advertising services. This Refund Policy outlines the terms and conditions regarding refunds, ensuring transparency in all our interactions. Please note, all sales and service agreements with Technofra are final, and we do not provide refunds under any circumstances.

  • 2. General Policy

    2.1 No Refund Policy: All payments made to Technofra are final and non-refundable. Once a service agreement is signed, no refunds will be issued for any reason, including cancellation of the project.

    2.2 Commitment to Quality: We take great care in executing all projects with the highest level of professionalism and expertise. All deliverables are subjected to internal quality checks to meet the agreed standards.

  • 3. Special Circumstances

    3.1 Dispute Resolution: In the rare event of dissatisfaction with our services, we encourage clients to contact us at Technofra to address concerns. While refunds are not offered, we are committed to finding a resolution.

    3.2 Project Revisions: As per the terms of the service agreement, reasonable revisions may be provided to ensure client satisfaction. Additional revisions or scope changes may incur extra charges.

  • 4. Subscription Services

    4.1 Non-Refundable Subscription Fees: All subscription fees for ongoing services (such as monthly marketing retainers) are non-refundable. Services will be delivered as per the agreement during the subscription period.

    4.2 Cancellation of Subscriptions: Clients may cancel subscription renewals by providing written notice before the renewal date. Payments made for the current subscription period are non-refundable.

  • 5. Promotions and Discounts

    5.1 Non-Refundable Offers: Discounts, promotional packages, or bundled service deals are final and non-refundable.

    5.2 Promotional Deliverables: Any complimentary services or add-ons provided as part of promotional campaigns are not eligible for refunds or exchanges.

  • 6. Exceptional Cases

    6.1 Force Majeure: In circumstances beyond our control (e.g., natural disasters, legal changes), refunds will not be provided. However, we will work with clients to adjust deliverables or timelines to accommodate unforeseen events.

    6.2 Technical Errors: Should a technical error on our part impact the delivery of services, we will address the issue and provide necessary resolutions. Refunds will not be issued under any circumstance.

  • 7. Contact Information

    7.1 Customer Support: For any concerns or queries related to this Refund Policy or our services, please contact our support team at support@technofra.com.

    7.2 Feedback and Suggestions: We value client feedback and are dedicated to continually improving our services. Feel free to reach out with suggestions.

  • 8. Conclusion

    At Technofra, we strive to build long-term partnerships with our clients by delivering top-notch marketing services. Our no-refund policy ensures mutual clarity and accountability. Thank you for trusting us with your brand’s growth.

  • How to contact us

    If you have any questions in relation to privacy policy,
    Kindly Connect with Technofra on +91 808 062 1003 / 808 072 1003 between 10.00 am and 07.00 pm, Monday to Saturday.
    Alternatively, you can contact us on email id support@technofra.com.